Shipping Policy

This Shipping Policy applies to all purchases made through our official website. By placing an order with us, you agree to the terms and conditions set forth below.

 

 

1. Shipping Origin

All orders are processed and shipped directly from our distribution center in China. We work with trusted international courier services to ensure safe and timely delivery to our customers worldwide.

 

 

2. Shipping Rates

Shipping costs are calculated based on the package’s weight, dimensions, and the destination country.

  • The exact shipping fee will be displayed at checkout before you confirm your order.

  • Rates are determined in accordance with the fees charged by our partnered carriers.

  • Certain remote or rural destinations may incur additional surcharges.

 

 

3. Processing Time

  • Orders are typically processed within 1–5 business days after payment confirmation.This mainly depends on the time required to produce the product.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During high-demand periods (such as holiday seasons or promotional events), processing times may be extended.

 

 

4. Estimated Delivery Time

Delivery times vary depending on the destination:

  • Asia: 5–10 business days

  • Europe: 7–15 business days

  • North America: 7–15 business days

  • Oceania: 7–15 business days

  • South America, Africa, and other regions: 10–20 business days

Please note: Delivery times are estimates only and are not guaranteed. Unforeseen delays may occur due to customs processing, weather conditions, or courier operational issues.

 

 

5. Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number and instructions on how to monitor your delivery. Tracking information may take up to 48 hours to update after dispatch.

 

 

6. Customs, Duties, and Taxes

  • All international shipments may be subject to import duties, taxes, and fees imposed by the destination country.

  • These charges are not included in the item price or shipping cost and are the responsibility of the customer.

  • Customs policies vary widely; please contact your local customs office for more information.

 

 

7. Delivery Issues

  • If a package is undeliverable due to an incorrect address provided by the customer, refusal to pay customs duties, or failure to receive the package, the order may be returned to us.

  • Any re-shipping costs or losses incurred will be the responsibility of the customer.

 

 

8. Contact Us

If you have any questions regarding your shipment, please contact our Customer Support Team:
 Email: [Insert Email Address]
 Phone: [Insert Phone Number]
 Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8)